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How We Work

How we work

Our vision and guiding principles

Vision

Our vision is to provide an outstanding experience to our customers and become the best venue in which to connect, engage, grow and play.

To make sure our customers have an outstanding experience, we have agreed standards of behaviour compatible with our three guiding principles. An approach we call 'One Direction'.

Our 2017 ‘rebrand’ isn’t just a cosmetic exercise about logos and colours. We’ve thought long and hard about what it is we do, what our priorities are and what we must do to stand apart from the competition. That’s why CUSTOMER is our first principle…

CUSTOMER:

Customers are why we do what we do. We strive to provide outstanding service from first point of contact to last.

To deliver on that principle we must work as a team. Principle two…

TEAM:

We work hard to support each other and share in our success.

Finally, we must never be complacent. Principle three…

IMPROVEMENT:

We strive to continuously improve our service and ourselves.

Bringing you the very best… What's on

The Knitting & Stitching Show 2019

28th Nov-1st Dec

The Knitting & Stitching Shows are the definitive events for anyone with a love of textile based craft.

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Photo North Festival 2019

30th Nov-2nd Dec

Join us for a fantastic three photo festival with exhibitions, workshops, seminars and book signings from some of the world's most inspiring artists

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Country Living Magazine Christmas Fair 2019

5th - 8th December

Christmas is a time for celebration and what better way to start the festive season than with a trip to the Harrogate Country Living Christmas Fair.

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The Hairy Bikers

1st October

​Join Dave and Si for an evening of food, frolics and tales from a life on the road.

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All events

Exhibition Halls

Nov - Dec

Hall D

Nov - Dec

Exhibition Halls

-December

Royal Hall

October

A space for every event

Fully scalable venue

Take one hall or take them all, our solutions are geared towards maximising the success of your event, no matter what your aims.

Venue details

Over 147,000 sq ft

Can we help?

Fill out the form below and a member of our team will be in touch.
Alternatively call us on 01423 537474.

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