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How We Work

How we work

Our vision and guiding principles

Vision

Our vision is to provide an outstanding experience to our customers and become the best venue in which to connect, engage, grow and play.

To make sure our customers have an outstanding experience, we have agreed standards of behaviour compatible with our three guiding principles. An approach we call 'One Direction'.

Our 2017 ‘rebrand’ isn’t just a cosmetic exercise about logos and colours. We’ve thought long and hard about what it is we do, what our priorities are and what we must do to stand apart from the competition. That’s why CUSTOMER is our first principle…

CUSTOMER:

Customers are why we do what we do. We strive to provide outstanding service from first point of contact to last.

To deliver on that principle we must work as a team. Principle two…

TEAM:

We work hard to support each other and share in our success.

Finally, we must never be complacent. Principle three…

IMPROVEMENT:

We strive to continuously improve our service and ourselves.

Bringing you the very best… What's on

Collabro - Road to The Royal Albert Hall

7th March

Performing at a variety of intimate theatres & iconic venues over three months, before finishing the tour at the world renowned Royal Albert Hall.

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Airecon Analog Gaming Festival

8th - 10th March

A friendly and inclusive analog gaming festival open to all.

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The Vamps - Four Corners Tour 2019

17th May

The Vamps bring their Four Corners Tour to Harrogate Convention Centre in 2019

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Here Come The Boys

25th June

Three rock stars of dance; Aljaž Škorjanec, Giovanni Pernice and Gorka Marquez, battle each other every night and you to decide the champion!

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Ben Fogle 'Tales from the wilderness'

14th November

Thrilling tales from a modern day explorer. From crossing Antarctica to conquering Everest, Ben will take the audience on an inspiring adventure.

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Jasper Carrott & Alistair McGowan

24th November

Comedy legends Jasper Carrott and Alistair McGowan split the bill and your sides with a night of comedy stand up and impressions.

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The Knitting & Stitching Show 2019

28th Nov-1st Dec

The Knitting & Stitching Shows are the definitive events for anyone with a love of textile based craft.

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All events

Royal Hall

March

Hall Q

-March

Harrogate Convention Centre Auditorium

May

Auditorium

June

Royal Hall

November

Royal Hall

November

Exhibition Halls

Nov - Dec

A space for every event

Fully scalable venue

Take one hall or take them all, our solutions are geared towards maximising the success of your event, no matter what your aims.

Venue details

Over 147,000 sq ft

Can we help?

Fill out the form below and a member of our team will be in touch.
Alternatively call us on 01423 537474.

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