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How We Work

How we work

Our vision and guiding principles

Vision

Our vision is to provide an outstanding experience to our customers and become the best venue in which to connect, engage, grow and play.

To make sure our customers have an outstanding experience, we have agreed standards of behaviour compatible with our three guiding principles. An approach we call 'One Direction'.

Our 2017 ‘rebrand’ isn’t just a cosmetic exercise about logos and colours. We’ve thought long and hard about what it is we do, what our priorities are and what we must do to stand apart from the competition. That’s why CUSTOMER is our first principle…

CUSTOMER:

Customers are why we do what we do. We strive to provide outstanding service from first point of contact to last.

To deliver on that principle we must work as a team. Principle two…

TEAM:

We work hard to support each other and share in our success.

Finally, we must never be complacent. Principle three…

IMPROVEMENT:

We strive to continuously improve our service and ourselves.

Bringing you the very best… What's on

Kate Rusby

20th December

One of the finest interpreters of traditional folk songs - melding old and new so you can barely see the join.

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Brighouse and Rastrick Band with G & S Society - A Christmas Concert

22nd December

A firm favourite in the Harrogate calendar.

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Collabro - Road to The Royal Albert Hall

7th March

Performing at a variety of intimate theatres & iconic venues over 3 months, before finishing the tour at the world renowned Royal Albert Hall.

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Airecon Analog Gaming Festival

8th - 10th March

A friendly and inclusive analog gaming festival open to all.

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The Vamps - Four Corners Tour 2019

17th May

The Vamps bring their Four Corners Tour to Harrogate Convention Centre in 2019

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Michael starring Ben

26th October

A spectacular tribute to Michael Jackson

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All events

Royal Hall

December

Royal Hall

December

Royal Hall

March

Hall Q

-March

Harrogate Convention Centre Auditorium

May

Royal Hall

October

A space for every event

Fully scalable venue

Take one hall or take them all, our solutions are geared towards maximising the success of your event, no matter what your aims.

Venue details

Over 147,000 sq ft

Can we help?

Fill out the form below and a member of our team will be in touch.
Alternatively call us on 01423 537474.

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