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How We Work

How we work

Our vision and guiding principles

Vision

Our vision is to provide an outstanding experience to our customers and become the best venue in which to connect, engage, grow and play.

To make sure our customers have an outstanding experience, we have agreed standards of behaviour compatible with our three guiding principles. An approach we call 'One Direction'.

Our 2017 ‘rebrand’ isn’t just a cosmetic exercise about logos and colours. We’ve thought long and hard about what it is we do, what our priorities are and what we must do to stand apart from the competition. That’s why CUSTOMER is our first principle…

CUSTOMER:

Customers are why we do what we do. We strive to provide outstanding service from first point of contact to last.

To deliver on that principle we must work as a team. Principle two…

TEAM:

We work hard to support each other and share in our success.

Finally, we must never be complacent. Principle three…

IMPROVEMENT:

We strive to continuously improve our service and ourselves.

Bringing you the very best… What's on

TGBA with LEGO Bricks

31st Aug-2nd Sep

Harrogate Convention Centre has teamed up with the UK’s most talented LEGO ® brick builders to bring you the fun family event of the summer.

Find out more

Russian State Opera present Carmen

3rd September

Featuring an impressive cast and accompanied by a live orchestra numbering over 30 musicians.

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Wildlife & Safari Travel Show

29th - 30th September

Meet the change makers, the conservationists and travel companies who will excite, educate and inspire you.

Find out more

Ross Noble - El Hablador

19th October

Part of Harrogate Comedy Festival

Find out more
All events

Studio One

Aug - Sep

Royal Hall

September

Exhibition Halls

-September

Royal Hall

October

A space for every event

Fully scalable venue

Take one hall or take them all, our solutions are geared towards maximising the success of your event, no matter what your aims.

Venue details

Over 147,000 sq ft

Can we help?

Fill out the form below and a member of our team will be in touch.
Alternatively call us on 01423 537474.

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