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Grade: HoS Salary: £58,778 - £61,882 per annum + excellent benefits including flexi-time & contributory pension scheme. Hours: 37 per week. Post Number: RM03


Do you have the experience, technical know-how and people-skills to run operations at Yorkshire’s biggest multi-purpose event venue?

Harrogate Convention Centre and The Royal Hall theatre welcome more than 300,000 business and leisure visitors each year and are the biggest drivers of economic impact in the Harrogate region.

We are now looking to appoint a Head of Operations with the skills and knowledge to ensure our operations, facilities, technical and front-of-house teams are integrated and performing at their best.

You will join us at an exciting time as we look to position ourselves at the forefront of a challenging and competitive UK event industry. While Harrogate Convention Centre and The Royal Hall have been hosting events since 1835, as Head of Operations you will be integral to ensuring we continue to develop and evolve as a business and a venue. This will include responsibility for maintaining and improving our buildings functionality on a day to day basis, which involves nurturing a Grade II heritage property.

In conjunction with the Director and Commercial Manager, you will be responsible for setting departmental and individual budgets and controlling expenditure across both venues. As Head of Operations, you will also oversee the procurement of a number of critical tenders adhering to Harrogate Borough Council’s procurement framework.

It is likely that you will have had an impressive career to date with an existing venue of comparable size within the conference and exhibition arena. However applications are also welcome from similar or aligned industries that require a forensic operational approach.

Above all you will be an excellent people manager with ability to inspire, as well as make quick operational decisions under pressure. Self-confidence with the gravitas to interact with clients and our Management Board are essential, as is a passion for embracing Harrogate Borough Council’s “one council” ethos.

This is a senior management position reporting to the Convention Centre Director.

If you have the technical expertise and qualities to lead a diverse and complex team please apply clicking here.

Any queries, please contact the HR Support Team by calling 01423 500600. Closing date for Applications: 11 July 2019 Dates for Interviews to be advised

Please note that Harrogate Borough Council require all applicants to complete the Council's application form, with the option to attach a CV and suitability statement.

Stewards and Door Supervisors

Showsec International is the contracted provider for front of house services at Harrogate Convention Centre.

To see Showsec’s current vacancies please visit

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