1. Coronavirus Precautions (Covid-19)
2. Event Security
3. Counter Terrorism Policing
Last updated: 17th March 2020
Coronavirus Precautions (Covid-19)
We will continue to monitor and act on advice from the (UK / Irish) government and the World Health Organisation, regarding precautions on Covid-19.
Attendees from outside the (UK / Ireland) should make themselves aware of advice from the (UK / Irish) government website, keep up to date, and follow the advice.
We will continuously monitor the situation and implement appropriate health and safety precautions to ensure our commitments to the safety of our attendees, and provide updates if the situation changes.
For the most up to date information and guidance on COVID-19, please follow this link: www.nhs.uk/coronavirus
We are doing all we can to keep you safe whilst visiting our venues and require your help to do so.
We review our security measures regularly in consultation with official government local and national security bodies. As a result, and in line with other venues up and down the country the following measures have been introduced for all our public entertainments.
- Please do not bring liquids, plastic bottles, large backpacks, holdalls, luggage or other bags, as these items will not be allowed into the Royal Hall or Auditorium
- Visitors attempting to enter with any of the items described will be refused entry
- There is no storage facilities for such items in the venue and it will be left to the visitor to find a safe temporary facility to hold the item.
- Visitors with accessible and medical equipment are encouraged to contact the venue (Tel: 01423 500500) in advance for ease of entry.
- You are permitted to bring a small handbag, rucksack style handbag or child's novelty rucksack no larger than 35cm x 40cm x 19cm, or as a guide, A4 size.
- These items should be of such a size that they fit comfortably under your seat and all such items will be searched as a condition of entry.
- The venue is not responsible for late admission or non-admission as a result of this policy.
Finally, we ask that you support us and cooperate with our security team so they can efficiently carry out these measures to ensure your safety and that you are in the building in good time for the show.
Counter Terrorism Policing
Counter Terrorism Policing is asking you to support our campaign to help keep crowded places safe, especially over the festive periods.
Officers are calling on the public and those who work in our busy towns and cities to remain vigilant and report any concerns to staff, security or - in confidence - to the police at gov.uk/ACT. This annual campaign asks everyone to be the extra eyes and ears of the police, so we can work together to tackle terrorism. As you start preparing for the influx of shoppers and party goers into our busy towns and cities, we are sending you a list of steps you can take now to help increase security and keep your staff, customers and visitors safe.